PRIVACY POLICY

1. INTRODUCTION

PLOTCHOICE REALTY SOLUTIONS LLP (“Company”, “we”, “our”, or “us”) operates a technology-driven platform that facilitates real estate listings, property discovery, and user interactions (the “Platform”).

We are committed to safeguarding your personal data and ensuring that it is processed in a lawful, transparent, and secure manner.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you access or use our Platform.

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. NATURE OF PLATFORM

PLOTCHOICE REALTY SOLUTIONS LLP functions strictly as an intermediary under the Information Technology Act, 2000.

• We do not act as a real estate broker, agent, or developer
• We do not verify ownership, title, or legal status of properties
• We do not guarantee the accuracy or completeness of listings

All transactions, communications, and decisions made through the Platform are at the sole discretion and risk of users. Users are responsible for conducting independent due diligence.

3. PERSONAL DATA WE COLLECT

We collect personal data in the following categories:

3.1 Information Provided by You

• Full name, contact number, and email address
• Residential or business address
• Account credentials (username, password)
• Property-related information (location, size, pricing, images, descriptions)
• Identity documents (such as Aadhaar, PAN, or other KYC documents), where voluntarily submitted
• Records of communications, including emails, messages, and customer support interactions

3.2 Automatically Collected Information

• IP address and device identifiers.
• Browser type, operating system, and device details.
• Usage data such as search activity, page views, and interaction patterns.
• Approximate location derived from IP address
• Cookies and similar tracking technologies

3.3 Information from Third Parties

• Marketing and advertising partners
• Authentication providers (such as Google login)
• Publicly available sources, where applicable

4. PURPOSE OF PROCESSING

We process your personal data for the following lawful purposes:

• Creation and management of user accounts
• Enabling property listings and facilitating discovery
• Connecting buyers, sellers, agents, and developers
• Providing customer support and grievance redressal
• Improving platform functionality, performance, and user experience
• Conducting analytics and research
• Detecting, preventing, and investigating fraud or misuse
• Complying with applicable legal and regulatory obligations

We process personal data only for purposes that are specific, lawful, and necessary for the operation of the Platform.

5. SHARING AND DISCLOSURE OF DATA

We may share your personal data with:

• Other users of the Platform (to enable property-related communication)
• Service providers and vendors (such as hosting, analytics, and verification partners)
• Financial institutions, where you express interest in related services
• Government authorities, regulators, or law enforcement agencies, where required by law

We do not sell your personal data to third parties.

6. DATA STORAGE AND RETENTION

• Personal data is stored on secure servers located in India or in compliant international jurisdictions.
• Data is retained only for as long as necessary to fulfill the purposes outlined in this Policy
• We may retain certain data even after account deletion where required for:
  • Legal compliance
  • Fraud prevention
  • Dispute resolution
  • Enforcement of agreements

Anonymized or aggregated data may be retained indefinitely.

7. YOUR RIGHTS

Subject to applicable law, you have the right to:

• Access your personal data
• Request correction or updating of inaccurate data
• Withdraw consent for data processing
• Request deletion of your personal data

Please note that withdrawal of consent or deletion of data may impact your ability to use certain features of the Platform.

Requests may be made to: contactus@plotchoice.com

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enable essential platform functionality
• Understand user behavior and preferences
• Improve performance and user experience
• Deliver relevant content and advertisements

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain functionalities of the Platform.

9. DATA SECURITY

We implement reasonable technical and organizational measures, including:

• Encryption of sensitive data
• Secure server infrastructure
• Role-based access controls

Despite our efforts, no system is completely secure. Users acknowledge that data transmission over the internet involves inherent risks.

10. THIRD-PARTY LINKS

The Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of such third parties. Users are advised to review their respective privacy policies.

11. CHILDREN’S PRIVACY

The Platform is intended only for individuals aged 18 years or above.

We do not knowingly collect personal data from minors. If such data is identified, we will take appropriate steps to delete it.

12. GRIEVANCE REDRESSAL

In accordance with applicable laws, users may contact the designated Grievance Officer:

Name: Srinivas
Email: contactus@plotchoice.com
Address: No.4, Murugan Homes, 6th Avenue, Ambattur,Chennai-600053.

We will address complaints within a reasonable time frame as required under applicable law.

13. CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be effective upon posting on the Platform. Continued use of the Platform constitutes acceptance of the revised Policy.

14. LEGAL BASIS AND COMPLIANCE

This Privacy Policy is governed by the laws of India, including:

• Information Technology Act, 2000
• Applicable data protection and privacy laws, including the Digital Personal Data Protection framework

15. DISCLAIMER

PLOTCHOICE REALTY SOLUTIONS LLP shall not be responsible or liable for:

• Misuse of personal data by users or third parties
• False, inaccurate, or misleading property listings
• Unauthorized disclosures not attributable to the Company

Users are solely responsible for verifying all information before making decisions.